How do I add or delete my bank account details?

Credit card payment is the default payment method on FoodByus, but you can also set up direct debit payments in your account by adding your bank account details. 

 

NOTE: To help keep your financial details secure, FoodByUs does not save or store your credit card or bank account details. Rather, we keep a token (a non-sensitive reference to your credit card or bank account details) which is then linked to your FoodByUs Account. 

Your payment provider issues this token to FoodByUs as an option for you to use the same credit card or bank account details in future transactions. This token eliminates the need for us to store any sensitive financial information in our system.

 

To add or delete your bank account details:

Step 1: Launch your FoodByUs sign-in page.

Step 2: Enter your FoodByUs registered e-mail address and password, then click on “SIGN IN”.

 

Step 3: From your dashboard, go to Finance then click on the arrow beside it.

 

Step 4: Click on Payment Methods.  

 

If you don’t see the Bank Accounts section in your Payment Methods, it means your direct debit option is switched off.  

 

If so, contact our Customer Service Team and request to switch on your direct debit option.

 

Step 5: Click on Add Bank Account. 

 

Step 6: Click on the logo of your bank, if you see it here.

 

If not, click on the dropdown arrow to find your bank.

 

Hit the arrow for more options.

Step 7: Click on the name of your bank, read the Direct Debit Agreement, then hit Continue.

 

 

Or, if you’d like to know more about how we store your data, click on the Read more link.

 

Step 8: Log in to your bank account portal.

 

Step 9: Authenticate your bank account details.

Step 10: Authorize FoodByUs to debit your account. 

Your bank account details have now been added for direct debit payments.

 

NOTE: if you don't add any payment method, you will be asked to enter your credit card details at checkout; and the tokenized version will automatically be stored in your account, ready to use in your succeeding transactions.

 

For help on how to add or delete your credit card details, find it here.