Delivery Instructions & Venue Access

Keep your deliveries coming in smoothly

We are committed to offering the best ordering experience and that includes deliveries. After you order we’ll send your delivery instructions to the Supplier, so make sure it all goes smoothly by popping in as much information as you can at checkout. In order to avoid any possible issues, here are some tips:

• We offer a free on-site safety lock box solution to easily provide Suppliers with 24/7 access - it’s safe and easy to install
• Think of any detailed delivery instructions at checkout like how to access the venue or where to leave chilled items
• Need to contact us? Call our customer service line - 1300 725 899
• You may place direct calls to suppliers, straight from your dashboard
• Tap My Suppliers on your dashboard
• Tap the phone icon